Order help template
WhatsApp or Telegram on a card, the order number asked for.
Who it is for
For a shop that answers questions about orders: a pill in the corner opens a card with WhatsApp and Telegram under a heading that asks for the order number, and WhatsApp opens with the first words written. On a phone the card rises as a sheet from the foot of the screen.
What visitors see
- WhatsApp, starting “Hello! My order number is…”
- Telegram
- A chat on Telegram
Other templates
- Chat
The plain one. One WhatsApp button in the corner.
- Contact page
WhatsApp and Telegram as two buttons inside the page.
- Talk to sales
A pill that says what it is for, with the visitor's first words written.
- Sales and support
Two WhatsApp numbers, stacked with their names beside them.
- Salon bookings
A round button that opens two apps for booking or moving an appointment.
- Viewings
Sales, lettings and Telegram, stacked over a large round button.
- Book a table
One large button that starts a booking in WhatsApp.
- Front desk
A hotel's front desk, its restaurant and a call, from a pill in the corner.
- Help desk
Orders, returns and Telegram on a card inside the page.
- Talk to an expert
A large card inside the page that starts a conversation with an expert.
Questions
Something else? Write to us.
Does it load anything from WhatsApp?
No. The button is a link: nothing from WhatsApp or Telegram loads until a visitor taps it.
Can visitors see my number?
Yes, it is in the link, as on any page with a WhatsApp button. A Telegram username is the same.
Does it say when I am online?
No. It never shows a face, an online dot or an unread count: nobody pretends to be there.
Where do the messages go?
To the app itself, on your phone, as any WhatsApp or Telegram message does. Nothing passes through us.