FAQ card template
Quiet and clear: on a white card, parted by hairlines, the first answer open.
Who it is for
For any site that wants its answers to look settled: four questions on a white card under a heading and a line, parted by hairlines, the first already open, and a link to write when the answer is not there. Every answer is in the page even while it is closed, so search engines and screen readers read it.
What visitors see
- How long does delivery take?
- Most orders arrive in two to four working days. You'll get a tracking link as soon as yours ships.
- Can I return something?
- Yes, within 30 days, unused and in its packaging. Returns are free in the UK.
- Do you ship abroad?
- We ship to most of Europe and North America. The cost is shown at checkout, before you pay.
- Is my payment secure?
- Every payment is encrypted and handled by our card provider. We never see or keep your card details.
Other templates
- FAQ
The plain one. Questions parted by hairlines, a plus to open.
- How it works
Four numbered steps on soft cards, every answer shown.
- Quiet Q&A
Three questions set close, every answer shown, for an about page.
- Shipping and returns
Boxes grouped by Delivery, Returns and Payment, the first answer open.
- Product questions
Compact boxes under a product, with no heading and the size already open.
- Pricing questions
Two columns of plain questions under a pricing table.
- Help centre
A search and tabs over soft cards, for a support page.
- Knowledge base
Topics in a list beside the answers, with a search, on a card.
- Restaurant
Bookings, food and groups under their headings, on a warm card.
- Clinic
Calm boxes in tabs, the first answer open, for a first appointment.
- Event
Tickets, venue and access in two columns of boxes.
- Courses
Numbered answers in tabs, set close, every answer shown.
Questions
Something else? Write to us.
Do search engines read the answers?
Yes. Every answer is in the page even while it is closed, so search engines and screen readers read it, and a browser's find opens it.
Can I format an answer?
Yes: paragraphs, bulleted and numbered lists, bold words and links. Never HTML, so nothing in an answer runs on your page.
Does it add FAQ structured data?
Not yet. Google shows FAQ results for few sites now, and the answers are read in your page either way.
Where does it go on my page?
Inside it, where you mark: under a product, on a help page or at the foot of an about page.