How it works template
Four numbered steps on soft cards, every answer shown.
Who it is for
For a business that makes something to order: four numbered steps on soft cards, every answer shown, from choosing a piece to fitting it, with a line and a link under them to book a visit.
What visitors see
- Choose a piece
- Browse the collection or bring us a sketch. Every piece is made to order, in oak, ash or walnut.
- We visit and measure
- One of our makers comes to measure the room and talk through the details. You get a drawing and a fixed price.
- We make it in the workshop
- Your piece is made by hand in our workshop, and we send you photographs as it takes shape.
- We deliver and fit it
- Two of us bring it, fit it and take the packaging away.
Other templates
- FAQ
The plain one. Questions parted by hairlines, a plus to open.
- FAQ card
Quiet and clear: on a white card, parted by hairlines, the first answer open.
- Quiet Q&A
Three questions set close, every answer shown, for an about page.
- Shipping and returns
Boxes grouped by Delivery, Returns and Payment, the first answer open.
- Product questions
Compact boxes under a product, with no heading and the size already open.
- Pricing questions
Two columns of plain questions under a pricing table.
- Help centre
A search and tabs over soft cards, for a support page.
- Knowledge base
Topics in a list beside the answers, with a search, on a card.
- Restaurant
Bookings, food and groups under their headings, on a warm card.
- Clinic
Calm boxes in tabs, the first answer open, for a first appointment.
- Event
Tickets, venue and access in two columns of boxes.
- Courses
Numbered answers in tabs, set close, every answer shown.
Questions
Something else? Write to us.
Do search engines read the answers?
Yes. Every answer is in the page even while it is closed, so search engines and screen readers read it, and a browser's find opens it.
Can I format an answer?
Yes: paragraphs, bulleted and numbered lists, bold words and links. Never HTML, so nothing in an answer runs on your page.
Does it add FAQ structured data?
Not yet. Google shows FAQ results for few sites now, and the answers are read in your page either way.
Where does it go on my page?
Inside it, where you mark: under a product, on a help page or at the foot of an about page.